Новотель Милан Мальпенса Аэропорт

Из-за ограничений, связанных с COVID-19, трансфер до/из аэропорта Милан-Мальпенса (MXP) работает только при предварительной заявке. Услуга платная, предоставляется при наличии возможности. Свяжитесь с отелем, чтобы узнать информацию о трансфере и шатле: +39 0331 266611 или h3458@accor.com. До 31 декабря 2021 г. наши гости могут воспользоваться гаражом бесплатно.

Новотель Милан Мальпенса Аэропорт 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 199

сертифицированный отель ALLSAFE

Подробнее об ALLSAFE

• Бассейн

The hotel has a pool

The hotel has a parking

The hotel has shuttles

The hotel has a restaurant

The hotel is accessible for people with reduced mobility

The hotel has well-being services

Описание

Новотель Милан Мальпенса Аэропорт

Отель, который делает каждый момент запоминающимся

Мы усилили санитарно-гигиенические и профилактические меры в целях обеспечения Вашей безопасности. Сертификат ALLSAFE от SGS гарантирует, что в нашем отеле соблюдаются новые усиленные стандарты чистоты.

Четырехзвездочный отель Novotel Милан Мальпенса находится в 10 мин езды от аэропорта. К услугам гостей номера со звукоизоляцией, кондиционером и бесплатным WIFI. В настоящее время услуги шатла недоступны. Большой конгресс-центр с конференц-залами. В отеле ежедневно работает бар Gourmet. В меню бара представлены легкие фирменные блюда местной кухни. Открытый бассейн без подогрева и современный фитнес-зал. Предоставление некоторых услуг может быть приостановлено в соответствии с новыми правилами.

Четырехзвездочный отель Novotel Милан Мальпенса Аэропорт расположен рядом с природным парком «Долина Тичино» недалеко от озер Маджоре, Комо и Орта. Отель идеально подходит для тихого отдыха на природе.

Отель с сертификатом ALLSAFE от SGS

Открытый бассейн, фитнес-центр, настольный теннис

Ресторан с открытой террасой

Озера находятся в 10 минутах поездки на автомобиле по трассе

Конгресс-центр, бизнес-уголок и WIFI

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Расположение отеля

Via Al Campo, 99 Cardano Al Campo 21010 Кардано-аль-Кампо Италия

Факс: +39 0331 730595

Контактный адрес электронной почты: H3458@accor.com

Щелкните, чтобы скопировать адрес электронной почты

Cardano al Campo: Cardano al Campo

Linate Airport На расстоянии 60 км / 37,29 миль

MALPENSA AIRPORT На расстоянии 7 км / 4,35 миль - Шаттл к оплате

MALPENSA APT GATE 7 На расстоянии 7 км / 4,35 миль - Шаттл к оплате

Orio al Serio На расстоянии 82 км / 50,96 миль

GALLARATE FFSS На расстоянии 6 км / 3,73 миль

MALPENSA FNME На расстоянии 7 км / 4,35 миль

Гостиничные услуги

• Бассейн
• Парковка
• Трансфер
• Ресторан
• Отель, оборудованный для доступа на инвалидных креслах
• Оздоровительные процедуры
• Кондиционер
• Wi-Fi
• Завтрак
• Бар
• Помещения для деловых встреч

Мы предлагаем вам простые, вкусные, полезные и сбалансированные блюда. Наш ресторан всегда открыт и готов удовлетворить все ваши желания. Отдохните в ресторане, в баре, на террасе с бассейном или в своем номере

Наши номера

Просторные универсальные номера Новотель с современными интерьерами и всеми необходимыми удобствами идеально подходят для работы и отдыха.

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 25 m² / 269 sq ft

• Беспроводной Интернет в номере
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ
• рабочий стол
• Туалетные принадлежности(. )

• Максимальное количество гостей: x 2
• Площадь: От 25 m² / 269 sq ft

• Беспроводной Интернет в номере
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ
• рабочий стол
• Туалетные принадлежности(. )

• Максимальное количество гостей: x 4
• Площадь: От 25 m² / 269 sq ft

• Беспроводной Интернет в номере
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ
• рабочий стол
• Туалетные принадлежности(. )

Отзывы наших гостей о Новотель Милан Мальпенса Аэропорт

Реальные отзывы гостей, которые останавливались в нашем отеле

Рейтинг ALL 4.1/5 Отзывов: 199

Рейтинг TripAdvisor 4.0/5 Отзывов: 1 547

Примечание: отзывы клиентов 1.5/5

Д. Деловые путешественники - 08.10.2021 Проверенные отзывы - ALL

В отеле необходим ремонт, все старое и обшарпанное, мало света

Дорогой Гость, Спасибо, что нашли время поделиться своими впечатлениями. Надеемся снова увидеть вас в нашем отеле! С уважением, Andrea Morandini - general manager

Don't stay at this hotel

Примечание: Tripadvisor 2.0/5

sfofreight 03.09.2021 Реальные отзывы TripAdvisor

This is a airport hotel that used to have a shuttle to/from airport. They claim covid 19 stopped them from offering it. Yet they will arrange it in a shuttle type bus with other guests for 20 Euros each way. The hotel is 7 KM from the airport. Obviously a total rip off. I am Accor platinum and next time I will stay at the Sheraton on airport or stay in Milano and take the Malpensa Express to the airport.

Dear valued guest, Thank you for taking the time to share your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately restrictions related to Covid forced us to suspend the shuttle service and use an external company for the moment. We really do hope to be able to re-activate the hotel service very soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kindest regards. Andrea Morandini - general manager

Well connected but lack of extras

Примечание: Tripadvisor 3.0/5

tjuri 14.08.2021 Реальные отзывы TripAdvisor

I am a customer of Novotel since ever and I must admit this time I am not fully satisfied. My points are not crucial of course: the room was perfectly clean and recently renovated , the staff was absolutely kind and professional, the hotel is well situated and connected to the airport. My only remarks were about the lack of boiler and coffee/tea in the room (I had to wake up at 4 to bring my daughters to the airport and you can just imagine how crucial a cup of coffee can be) and the smell of cigarette in the bathroom (which on the other hand was clean, big and recently renovated). The garage needs some renovation. As said, not a very big deal, but still some improvements needed in my opinion in order to reach 5-points rate.

Dear guest, thank you for your kind review which I find very useful, as it is from little things that we make the difference and give to our cliets the best service. I therefore find your not crucial points very important and useful to allow us to grow and improve. I take this opportunity to inform you that early in the morning a coffee station is available near the reception to allow those who leave early to be able to drink a hot cup of coffee. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With personal kindest regards. Andrea Morandini - general manager

Perfect hotel for an airport stay

Примечание: Tripadvisor 3.0/5

TommyWgms Деловые путешественники - 18.07.2021 Реальные отзывы TripAdvisor

Close to the airport with good facilities, shuttle, food, bar, pool and parking possibility. Service staff was very helpful but team was understaffed and therefore not always easy to catch. Perfect hotel for one or two nights close to the airport.

Dear Guest, we thank you for your feed back after your recent stay at our hotel. We look forward to seeing you again very soon. With kindest regards. Andrea Morandini - general manager.

Perfect place if you need to catch a plane the next day

Примечание: Tripadvisor 5.0/5

Giuseppe C 02.03.2020 Реальные отзывы TripAdvisor

Been in Novotel hotels before around the world, they're a goal if you want to be in a safe and clean hotel. Employees are friendly and professional, rooms are nice and quiet big. Great breakfast with lots of choices

A slightly better Ibis

Примечание: Tripadvisor 2.0/5

Prakash S Деловые путешественники - 12.10.2019 Реальные отзывы TripAdvisor

I expected better appointed rooms as compared to the Mercure or Ibis but was sorely disappointed. It was a slightly improved version of an Ibis but frankly, to me, not value for the charges. Having said that, I am happy to say that the team was welcoming and helpful.

Dear Customer, Thank you for taking the time to review. I personally brought your compliments to the reception staff. Best Regards, Andrea Morandini General Manager

Air Conditioning needs improvement

Примечание: Tripadvisor 3.0/5

Inspire138240 Деловые путешественники - 12.10.2019 Реальные отзывы TripAdvisor

Good hotel with the exception of the air conditioning system. The outside temperature during my stay ranged from 8 deg C (night) to 19 deg (day) in early October. It was definitely a few degrees warmer in the room than in the hallways which felt properly air conditioned. My first room was unbearably hot, even with the weak air conditioning system on maximum (I took a shower and afterwards was sweating profusely), so I had to change rooms. Second room was OK the first night but the 2nd night it was also starting to warm up, too, and the air conditioning was again insufficient at night to provide proper cooling. There is an issue with the AC which needs to be addressed if you need to leave your door to the hallway open to cool the room. I've stayed at other hotels near Malpensa airport in summer (up to 30 deg C) but never had this level of issue with the air conditioning system. This needs to be addressed. Other than that, the service, food and everything else was fine.

Dear Client, Thank you for taking the time to review. You know that our air conditioning system is working. In intermediate seasons it starts working if the outside temperature is high. Best Regards, Andrea Morandini General Manager

Примечание: Tripadvisor 4.0/5

yuyatdi Деловые путешественники - 11.10.2019 Реальные отзывы TripAdvisor

Nice location close to airport, shuttle to airport every 30 minutes, room is nice, quite good space for standard room, breakfast also good, quite a lot of choices, gym not too bad. Dinner menu is not too many choices.

Примечание: Tripadvisor 3.0/5

259gar Couples - 19.09.2019 Реальные отзывы TripAdvisor

We chose this hotel because of the airport shuttle. Unfortunately when we arrived at the airport there was a bus missing and we were left hanging around for an hour in spite of calling the hotel twice. Most unsatisfactory. Carpets in corridors & our room had not been vacuumed thoroughly at all.

Dear Client, Thank you for taking the time to review. I inform you that our shuttle service is operational from 05.00 am to 00.45 pm in the evening, every 30 minutes. I have personally taken care of your report and I confirm that the shuttle has passed, as always and indicated, as for bringing other customers to the hotel. Best Regards, Andrea Morandini General Manager

small things count

Примечание: Tripadvisor 3.0/5

walter w Solo travel - 05.09.2019 Реальные отзывы TripAdvisor

in general tis hotel is ok for a short stay near airport. I understand that it is not easy to manage with nearby daily changes of guests all over the day. Housekeeping is good but sometimes little things fail. I address this to the supervising by management. a cleaning of the coffee machine from remaining stay would be nice. I booked a executive room - but the room was equiped as a standard room. after claiming I received finally a bottle of water etc that is clearly a missing supervising

Dear Customer, Thank you for taking the time to review. I am sorry that the stay was not according to your expectations. I personally proceeded to talk to our housekeeper, asking her to give more control inside the rooms. Best Regards, Andrea Morandini General Manager

Close to the airport

Примечание: Tripadvisor 4.0/5

KochinaP Solo travel - 03.09.2019 Реальные отзывы TripAdvisor

Nice hotel very close to the airport. But you do need GPS to find it as it is tucked away in a side street with little signage. Very moern with good facilities, breakfast is very good and value for money. It has a pool and a nice bar.

Wish we had checked the reviews before we booked - this bad hotel is a Novotel in name only

Примечание: Tripadvisor 2.0/5

Gordon W Couples - 04.08.2019 Реальные отзывы TripAdvisor

We stayed here due to proximity to Milan Airport. Unfortunately that is the only thing going for it. As other reviewers have found, the rooms & public areas are not clean or properly maintained and equipment in the rooms does not function. Our experiences were also bad & we observed other customers with similar problems during our stay. So what were our specific problems? When we arrived at our room, we found that the bathroom had not been cleaned. Pubic hair - not ours - decorated the bidet, toilet, shower and floor. Someone, presumably male - had urinated but missed the toilet leaving stains on the floor - and god knows what the hand/fingerprints on the flushing mechanism were from. Not to mention used tissues in the bin. We asked reception for someone to clean the bathroom and went for a walk. When we returned 1 hour or more afterwards, nothing had been done. We again contacted reception and a maintenance man arrived who picked up lots of the hair and the tissues and left - no actual cleaning took place. I hate walking on a sticky (pissy) floor. We tried to use the television in the room but despite a red light showing it steadfastly refused to work. After a change of batteries for the remote, it still didn't work. Reception office staff were eventually able to get it going. The next day we left early in the morning to visit the city and when we returned in the evening the room had not been serviced - again. We used the swimming pool at the hotel. Our presence was an obvious nuisance to the "lifeguard" (who provided towels) because we forced him to look up,al from his mobile phone. If he was so bored, why could he not vacuum some of the rubbish from the bottom of the pool or clean the algae from the green wall? The room had a safe. No matter what we tried it would not work. The room had a fridge. Drinks were actually cooler if you left them out of the fridge under the airconditioning outlet. The carpets in the halls were badly stained and not vacuumed. We stay on average 70 nights a year in hotels and most of those with Accor. This is the first Accor hotel where we have actually been upset at the standard of the property and the lack of response. As stated before, read the other reviews - unfortunately ours is not an isolated experience. I pity the poor front desk staff who have to deal with the ongoing customer complaints. There is clearly a failure of management to instil an appropriate attitude in support staff - they clearly just don't care

Dear Client, we already reply to the many web reputation you sent. Best Regards, Andrea Morandini General Manager